frequently asked
questions

Browse the shop, add items to your cart, and checkout with UPI, cards, netbanking or wallets. You’ll receive an order confirmation by email once payment succeeds.

We currently deliver across India. International shipping is not available yet — check back as we expand our delivery coverage.

Orders are typically dispatched within 1–2 business days. Delivery times vary by pin code; most serviceable locations receive tracked parcels within a few working days.

Yes. Once your order ships you’ll receive tracking details by email. You can also review recent orders from your account page after signing in.

If something isn’t right with your order, contact us promptly with your order number and photos. Eligible returns are reviewed case by case — please allow 6–12 business days after the package arrives back for a refund to be issued when applicable.

Email our support team with your order number, the item(s) involved, and a short note about the issue. We’ll guide you through the next steps for a return or exchange.

Keep pieces dry when possible, store them separately to avoid scratches, and wipe gently with a soft cloth. Avoid harsh chemicals, perfumes, and prolonged water exposure unless a product listing says otherwise.

Many pieces use materials chosen for everyday wear, but sensitivity varies by person and metal. Check each product description for material details, and contact us if you need help choosing a suitable option.

Selected pieces may support customization — use the contact page with your request and we’ll confirm what’s possible for the item you have in mind.

Use a ring sizer or measure a well-fitting ring’s inner diameter and match it to a standard size chart. If you’re between sizes, contact us before ordering and we’ll help you choose.